About the role
...market, we are seeking a proactive and structured L1 Technical Support Engineer to support our growing operations in Europe.... ...and actions clearly in the ticketing system Communicate with customers on issue status, basic checks, and resolution updates Monitor...
What you'll do
✓Own l1 technical support engineer work end-to-end, from first task to delivery
✓Collaborate daily with cross-functional teammates
✓Raise the bar on quality, performance and best practices
✓Share what you learn and help the team grow
What we're looking for
✓Mid-level experience in a similar Customer Support role
✓A track record of relevant, real-world work
✓Clear communication in a collaborative team
✓Ownership, curiosity and a sharp eye for detail
What we offer
Competitive salary, reviewed regularly
Flexible, hybrid-friendly schedule
Annual learning & development budget
Health insurance and wellness perks
Generous paid time off